Privacy Policy

At Team367, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, and digital solutions. By using our services, you agree to the terms of this Privacy Policy.

1. Information we collect

1.1 Personal information

• Name, email address, phone number, and company details when you contact us or sign up for our services.
• Payment details when making transactions.
• IP address, browser type, and other technical data for security and analytics purposes.

1.2 Non-personal information

• Aggregated data on how users interact with our website and services.
• Cookies and tracking technologies to enhance user experience.

2. How we use your information

• Provide, operate, and improve our VAS solutions and services.
• Process transactions and manage customer accounts.
• Respond to inquiries and provide customer support.
• Improve website functionality and personalise user experience.
• Ensure security and prevent fraudulent activities.
• Comply with legal and regulatory obligations.

3. How we protect your information

We implement strict security measures to safeguard your personal data, including:

• Secure servers and encryption protocols.
• Access restrictions to sensitive information.
• Regular monitoring to prevent unauthorised access.

While we take all reasonable steps to protect your data, no online platform is 100% secure. We recommend using strong passwords and keeping your login credentials confidential.

4. Data sharing and third-party services

We do not sell or rent your personal information. However, we may share your data with:

• Service providers: third-party vendors that help us operate our business (e.g. payment processors, cloud storage providers).
• Legal authorities: when required by law or to protect our rights, property, or customers.
• Business partners: when working on joint projects or service integrations with telecom operators.

Any third parties handling your data must comply with strict privacy and security standards.

5. Cookies and tracking technologies

We use cookies and similar technologies to improve user experience and analyse website traffic. You can manage cookie preferences in your browser settings. However, disabling cookies may affect website functionality.

6. Your rights and choices

Depending on your location, you may have the following rights regarding your personal data:

• Access and correction: request access to or correction of your personal information.
• Data deletion: request the removal of your personal data, subject to legal obligations.
• Opt-out: unsubscribe from marketing communications at any time.

To exercise your rights, please contact us at privacy@team367.com.

7. Changes to this policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates may be communicated via email or website notifications.

8. Contact us

For questions or concerns regarding our Privacy Policy, please contact us:

Team367
CWS-1V-121041, 2nd Floor, Amber Gem Tower, Ajman, UAE
privacy@team367.com

By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Team367.